These Terms of Service (“Terms”) govern the access and use of the website (www.life-yoga.com), classes, and other services provided by Zazen Wellness (“Zazen”, “we”, “our”, or “us”). By accessing our website or participating in any services, you agree to be bound by these Terms, governed by the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Consumer Protection Act, 2019. Zazen would be providing the following services –
- Health Bar
- Retail of Wellness Products
- Yoga Studio
- Physiotherapy
- Pre and Postnatal Care
- Massage Therapy
- Nutrition Consulting
- IV Drip Treatments
- Red Light Therapy
- Infrared Sauna
- Cold Plunge, Etc.
1. Website Use and Content
The website is for informational purposes only. Zazen does not guarantee the accuracy or completeness of the content. No liability is accepted for any interruption, virus, or inaccuracy. Users may use content only for personal, non-commercial purposes. Reproduction without written consent is prohibited under the Copyright Act, 1957.
2. User Accounts
Users must provide accurate and updated registration data. You are responsible for maintaining confidentiality and all activities under your account. Any misuse may result in termination. Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, your information is protected as per our Privacy Policy.
3. Classes and Medical Disclaimer
Participation in fitness, wellness, or therapy sessions involves inherent risks. Users must consult a physician before participating. Zazen is not a medical provider. By participating, you voluntarily assume all risks and agree to indemnify Zazen from any claims, as per Section 73 of the Indian Contract Act, 1872. Zazen shall not be liable for injury, illness, or damages under any circumstances, save for wilful misconduct.
4. Fees and Payment Terms
All fees for memberships, workshops, and classes are non-refundable unless expressly stated. Pricing details are listed on the website and may vary based on services. Users agree to pay all applicable charges prior to availing services. Zazen reserves the right to revise fees with notice. Disputes related to payments will be subject to the jurisdiction of courts in New Delhi, India. Payment gateway services are governed by RBI guidelines and applicable terms of third-party payment processors. The payment for Memberships and term are as under
5. Membership Terms and Freezes
Annual members may freeze their membership once per contractual year for 1–3 months with prior notice. Medical freezes are allowed for up to six months with appropriate certification. Freeze requests must be submitted at least five working days before the freeze start date. No retroactive freezes are permitted. All fees paid during freeze periods are non-refundable. These terms are in compliance with the Consumer Protection Act, 2019.
6. Privacy and Data Protection
Your data is handled as per our Privacy Policy and in compliance with the Information Technology Act, 2000, and allied Rules. By using the services, you consent to the collection and use of your data in accordance with our privacy practices.
7. Intellectual Property
All content including trademarks, logos, text, and media is the property of Zazen Wellness and protected under the Copyright Act, 1957 and the Trademarks Act, 1999. Any unauthorised use will result in legal action.
8. Termination and Suspension
Zazen reserves the right to suspend or terminate access to services for breach of these Terms. No refunds will be issued upon termination for breach. Any outstanding obligations will remain due.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising shall be subject to exclusive jurisdiction of the competent courts at New Delhi. Alternative Dispute Resolution mechanisms such as mediation and arbitration (as per the Arbitration and Conciliation Act, 1996) may be pursued prior to litigation.
10. Contact Information
For any queries or complaints, contact us at:
Zazen Wellness
Email: [email protected]