Zaazen Wellness (“Zaazen”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, which include:
- Health Bar
- Retail of Wellness Products
- Yoga Studio
- Physiotherapy
- Pre and Postnatal Care
- Massage Therapy
- Nutrition Consulting
- IV Drip Treatments
- Red Light Therapy
- Infrared Sauna
- Cold Plunge, Etc.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, phone number, email address, physical address, date of birth, gender, emergency contact, etc.
- Health and Wellness Information: Medical history, health concerns, treatment records, allergies, pregnancy status (for prenatal/postnatal services), etc.
- Transaction Data: Payment details, billing address, purchase history.
- Usage Data: IP address, browser type, device information, website usage behavior.
- Marketing Preferences: Your choices in receiving promotional material.
We may collect and process the following types of personal data:
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services.
- Schedule appointments and process bookings.
- Personalize treatments and wellness plans.
- Communicate with you regarding updates, offers, or service reminders.
- Process payments and fulfill transactions.
- Ensure safety, security, and legal compliance.
- Improve website functionality and customer experience.
3. Disclosure of Your Information
We do not sell your data. We may share your information with:
- Service providers (e.g., payment gateways, IT support).
- Wellness professionals and licensed practitioners under confidentiality.
- Legal authorities, if required by law or in response to valid requests.
- Business partners, only with your prior consent.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data.
- Correct or update inaccurate information.
- Withdraw consent for certain uses.
- Request deletion of your data.
- Object to processing or request data portability.
To exercise these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For any queries or complaints, contact us at:
Zazen Wellness
Email: [email protected]